# Focused IT Solutions

> Enterprise automation expertise for growing businesses. Business automation consulting, workflow automation, custom web development, and IT operations support based in Springfield, MO, serving businesses nationwide.

## About

- Founded by Jake Taylor, 7+ years of enterprise IT automation experience
- Based in Springfield, Missouri, available remote and on-site nationwide
- Specializes in helping small and growing businesses (5-100 employees) eliminate manual work
- Platform-agnostic approach — works with existing tools and systems, no vendor lock-in
- ROI-focused: only recommends automation that pays for itself within 12 months
- Process-first philosophy: understand the workflow before touching any tool

## Services

### Automation Audit & Roadmap
2-week deep dive into business operations. Includes staff interviews, process documentation, and a 15-20 page detailed report with ROI calculations and a 90-day implementation roadmap. Best for companies that know they're wasting time but aren't sure where to start. Typical findings include manual report compilation, follow-up black holes, and legacy workarounds that no one has questioned.

### Automation Implementation
Custom automation for specific business workflows. Single-project focused with measurable ROI and 4-6 week delivery. Includes custom workflow design, system integration, data synchronization, staff training (2-4 hours), complete documentation, and 30-day post-launch support. Common projects: invoice-to-payment automation, real-time business dashboards, support ticket automation, and sales pipeline automation. Typical payback period: 6-8 months.

### Ongoing Retainer
Your fractional automation and operations lead. 10-20 hours per month of dedicated time for continuous process improvement, new automation projects, dashboard maintenance, priority support, and quarterly strategy reviews. 3-month minimum commitment, then month-to-month. Best for post-implementation support and fast-growing companies.

### Professional Web Development
Websites built by an automation consultant, not a designer. Sites connect to your CRM, automate follow-ups, and serve as operational infrastructure — not digital brochures. Three tiers available:
- Starter Site: 4-5 pages, mobile responsive, contact form, SEO setup. 1-2 week delivery.
- Professional Site: 8-10 pages, custom design, blog, CRM integration, automated follow-ups. 2-3 week delivery.
- Operational Site: Custom functionality, portals, dashboards, system integrations. 3-4 week delivery.

## Technology We Use

Zapier, Make.com, Grafana, PostgreSQL, Jira, SQL, Python, custom API integrations, CRM integrations (Salesforce, HubSpot, and others)

## Results

- Professional Services Firm: Reduced weekly report compilation from 12 hours/week to 30 minutes using automated Grafana dashboards pulling from 4 systems. $28,000 annual time savings.
- Regional Distributor: Automated invoice follow-up and payment tracking. Saved 8 hours/week. AR days outstanding dropped from 47 to 31 days.
- Construction Company: Built custom dashboard tracking job costs, crew utilization, and margin by project. Caught $15,000 in cost overruns before they became problems.

## Key Differentiators

- Enterprise experience scaled for small business budgets (hiring a full-time systems engineer costs ~$110k+; most companies only need 10-15 hours/month)
- ROI-focused, not technology-focused — every project justified by time and cost savings
- Direct access — you work directly with the person doing the work, no ticket queue or team of juniors
- Platform-agnostic — not pushing specific software, integrates with what you already have
- Process first, tools second — learns how your business runs before recommending any technology

## Contact

- Website: https://focuseditsolutions.com
- Email: info@focuseditsolutions.com
- Location: Springfield, MO (remote and on-site available)
- Free 15-minute assessment call: https://focuseditsolutions.com/contact

## Pages

- [Home](https://focuseditsolutions.com/)
- [Services](https://focuseditsolutions.com/services)
- [Web Development](https://focuseditsolutions.com/websites)
- [About](https://focuseditsolutions.com/about)
- [Blog](https://focuseditsolutions.com/blog)
- [Contact](https://focuseditsolutions.com/contact)

## Blog Posts

- [5 Signs Your Business Needs Automation Yesterday](https://focuseditsolutions.com/blog/5-signs-your-business-needs-automation)
- [The $50,000 Spreadsheet: Why Small Businesses Burn Money on Manual Reports](https://focuseditsolutions.com/blog/the-50000-spreadsheet)
- [Your Website Is a Brochure. Here's What It Should Be Instead](https://focuseditsolutions.com/blog/your-website-is-a-brochure)

## Common Problems We Solve

These pages explain specific business symptoms and how automation addresses them:

- [Still Building Reports Manually Every Week?](https://focuseditsolutions.com/problems/manual-reports) — Manual reporting costs $15,000-$50,000/year in hidden labor. How to automate your most painful report.
- [Why Your Business Data Never Matches](https://focuseditsolutions.com/problems/data-doesnt-match) — QuickBooks says one thing, your spreadsheet says another. How to build a single source of truth.
- [Losing Leads Because Nobody Follows Up Fast Enough?](https://focuseditsolutions.com/problems/leads-falling-through-cracks) — The average small business takes 24-48 hours to respond to a lead. How automated follow-up fixes it.
- [Your Business Is Growing But Your Processes Aren't Keeping Up](https://focuseditsolutions.com/problems/processes-dont-scale) — What worked at 5 employees breaks at 15. How to fix processes that don't scale.
- [Can't Justify Full-Time IT? You're Not Alone](https://focuseditsolutions.com/problems/cant-afford-full-time-it) — Fractional automation consulting: enterprise expertise on a small business budget.
- [Spending Hours Chasing Unpaid Invoices?](https://focuseditsolutions.com/problems/chasing-invoices) — Automate invoice follow-up and accounts receivable reminders. Stop chasing payments manually.
- [Can't See Your Business Numbers Without Asking Someone?](https://focuseditsolutions.com/problems/no-real-time-visibility) — Build real-time dashboards so you see metrics instantly instead of waiting for someone to pull the numbers.
- [Running Your Business on Spreadsheets? You've Outgrown Them.](https://focuseditsolutions.com/problems/spreadsheets-everywhere) — Multiple versions, broken formulas, no source of truth. How to migrate past the spreadsheet wall.
- [Employees Wasting Hours on Data Entry?](https://focuseditsolutions.com/problems/employees-doing-data-entry) — Stop paying skilled people to copy-paste between systems. Automate data entry and free your team.
- [You Bought a CRM but Nobody Uses It?](https://focuseditsolutions.com/problems/crm-nobody-uses) — Most CRM failures are implementation problems, not software problems. How to fix adoption.
- [Website Gets Traffic but Zero Leads?](https://focuseditsolutions.com/problems/website-not-generating-leads) — Your website looks nice but doesn't convert. How to turn visits into leads with conversion-focused design.
- [Same Mistakes Keep Happening Despite Good People?](https://focuseditsolutions.com/problems/same-mistakes-keep-happening) — Recurring errors are process problems, not people problems. How to build mistake-proof systems.
- [Using 10 Tools but None Talk to Each Other?](https://focuseditsolutions.com/problems/too-many-tools) — Tool sprawl costs time and money. How to connect or consolidate your disconnected software stack.
- [Takes Days to Get a Quote Out?](https://focuseditsolutions.com/problems/quoting-takes-too-long) — Slow quoting loses deals. How to automate pricing, templates, and approval workflows.
- [Customer Follow-Up Is Manual and Inconsistent?](https://focuseditsolutions.com/problems/customer-follow-up-manual) — Clients slip away silently when nobody follows up. How to automate retention touchpoints.
- [Onboarding Is a Mess? Steps Get Missed?](https://focuseditsolutions.com/problems/onboarding-is-a-mess) — Whether clients or employees, manual onboarding means missed steps and bad first impressions.
- [One Person Knows How Everything Works?](https://focuseditsolutions.com/problems/key-person-dependency) — Key-person dependency is a ticking clock. How to systematize tribal knowledge before it walks out the door.
- [Keep Hiring but Problems Don't Get Better?](https://focuseditsolutions.com/problems/hiring-doesnt-fix-it) — More people plus broken systems equals more people in broken systems. Fix the system first.
- [Half Your Meetings Are Just Status Updates?](https://focuseditsolutions.com/problems/meetings-for-status-updates) — Replace information-sharing meetings with dashboards and async updates. Reclaim hundreds of hours per year.
- [Manual Approvals Slowing Everything Down?](https://focuseditsolutions.com/problems/manual-approvals) — Work sits in inboxes for days waiting for a 30-second approval. Automate routing and thresholds.